You ever been sitting online at a fast-food sub shop waiting to give your order, and come to the realization that you could never possibly do what the people behind the counter are doing? I know I have, and it's not because I'm not intelligent enough to slice turkey or stack cheese. Hell, it's not even because I would piss down my leg if a customer pointed a pistol at me to get more than his money's worth of extra meat.
I couldn't sling sandos at a Jimmy John's because it takes a certain type of person to cater to everyone's overly specific preferences while constructing their goddamned meal. That type of person is one with mental fortitude. The first time someone told me to remake their sub because they only wanted a little bit of mayo I would be out the door and my apron would be in the dumpster. That's not the case for this kid. He's been hardened by his servitude. There's literally no inconvenience he hasn't been dealt by working at a glorified Subway. You think threatening the life of someone who dies inside every time he has to "run" to the back to get more C-quality roast beef is going to intimidate them? Come on now. He's basically been doing time. There's not a damn thing that guy could have done to him that he hasn't already thought about doing to himself. Sure, he'll empty the register on the off-chance there's actually a bullet in that gun and in the unlikely scenario that the guy holding it is willing to put one between his eyes. Just don't expect him to put any more pep in his step for an unruly customer, because he's got far too much experience taking shit from people to put forth extra effort.