I know a lot of people are going to feel that the customer is always right, and that a Starbucks employee flipping out about a straw, of all things, certainly means the customer was wronged. However, consider this. The life of a Starbucks worker may be the least envious life in the world. You face an endless stream of overly fussy, pretentious bastards all day, every single day. This woman might not be wrong, but Starbucks' customers have been asking for a blowup like this for years. Whether it's complaining about how much caramel is in your macchiato or whether or not your drink was made 'skinny', dealing with a bunch of uptight, predominantly white people may only be surpassed by the frustrations of being a part of the Verizon technical support team. This woman may not be as terrible of a person that her barista is making her out to be, but she must realize that this is a manifestation of hours and hours of internalized animosity.
Now, I don't want to sound hypocritical because I tend to venture though those doors from time to time, but I like to think I am not your average Starbucks attendee. I tend to think my order of a black iced coffee leaves me on the lower side of the maintenance scale. However, I firmly believe that you do whatever your barista tells you to do. No straw? No coffee. Ever see a Starbucks in the morning? You would think people were lining up to take free jabs at Kanye's face. White bitches hate Kanye. You would think people were lining up to take a picture with Beyonce. White bitches love Beyonce. You don't like how you are getting treated then you can suck on those 2PM blues. You can enjoy the bland dirt water that is being served at the company Keurig. Either way it's not putting a dent in this woman's pocketbook. With the way that Starbucks goers rely on the boost from a daily Frappuccino, the employee will always hold the upper hand. You want to talk to the manager? Bitch, she is the manager, and she gets benefits too. Any other questions? Now give her that straw before you are eating through one.